Overview
At Elare, we strive to ensure that your home décor items — including vases, showpieces, table lamps, and candle stands — are safely packed and delivered on time. This Shipping Policy explains how we process, ship, and deliver your orders.
By placing an order on elare.co.in, you agree to the terms outlined below.
2. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
During high-demand periods, processing may take longer; you will be notified of any delays.
All products are checked for quality before dispatch.
3. Shipping Methods & Delivery Time
We currently ship across India using trusted courier partners. Estimated delivery times:
| Shipping Option | Estimated Delivery |
|---|---|
| Standard Shipping | 4–9 business days |
| Express Shipping | 2–4 business days |
Delivery times are approximate and may vary due to factors outside our control (e.g., courier delays, remote locations, public holidays).
4. Shipping Charges
we offer free shipping for orders above a certain amount (as displayed on the website).
Shipping charges are non-refundable, except when the return is due to damaged, defective, or incorrect items.
5. Order Tracking
After dispatch, you will receive a tracking number via email or SMS.
Use this tracking number on the courier’s website to check the status of your delivery.
If your tracking shows “delivered” but you haven’t received your package, please contact our support team immediately.
6. Shipping Address
Please ensure your shipping address is accurate and complete at the time of purchase.
We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Orders cannot be shipped to P.O. boxes or unverified addresses.
7. Damaged or Lost Packages
All products are carefully packaged to prevent damage.
If your package is damaged during shipping, you must notify us within 48 hours of delivery with photos or videos.
Lost or stolen packages must be reported within 7 days of the expected delivery date.
In such cases, we will arrange a replacement or refund according to our Return & Refund Policy.
8. International Shipping
Currently, Elare.co.in only ships within India.
International shipping may be considered in the future, with separate terms and charges.
9. Contact Information
For shipping-related inquiries, please contact us:
📧 Email: elaredecor.in@gmail.com
📞 Phone: +91-8860100889
📍 Address: PLOT NO.-281 Part A, Khasra No. 51/1/2, Swarn Park, Mundka, New Delhi – 110041